7.3 Internal Refusal: Can’t share software
Sue Wang must refuse the request of some staff engineers. They want to copy for home use the latest version of Adobe Photoshop, an expensive licensed software program that her department just received.
Your Task. Analyze Sue’s message. It suffers from many writing faults that you have studied. List its weaknesses, and then outline an
appropriate writing plan.
To: Staff Computer users
From: Sue Wang <swang@csb.com>
Subject: Software Sharing Violates the Law
Unfortunately, I cannot allow copies of our new Adobe Photoshop software to be made for home use. Or for any other use. Some staffers have asked for this privilege. Which is against the law. This software program has many outstanding features, and I would be happy to demonstrate some of it to anyone who drops by the Document Production Department. Allowing this software to be copied violates company policy as well as the law. Like many licensed products today, it forbids and prohibits copying of all kinds. We have two copies, but we can’t even make copies for other computers within our department. And especially not for home use! If you stop and think about it, it makes a lot of sense. Software companies would not be in business for long if it allowed wholesale copying. Eventually, they would not earn enough money to stay in business. Or to develop new software.This e-mail is to inform you that we cannot allow copies of Adobe Photoshop to be made due to the fact that we agreed to limit its use to one single machine. Thank you for your cooperation.
Sue Wang
Manager | Document Production
E-Mail: swang@csb.com
1 . List at least five weaknesses in this e-mail message.
2. Outline a plan for writing a refusal to a request.
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